Lighten up my heart
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Frequently Asked Questions
What happens after I place my order
Your order will be sent to the proper florist. You will receive an order number, and a confirmation email with your order details.
What if I don't have the full delivery address
We will contact the recipient using the phone number submitted to make sure the delivery arrives to the person intended.
How will I know that my order has been delivered
You will receive a confirmation email within hours of the actual delivery date and time. Or you can always email us to inquire about your order.
How soon will my order be delivered
To better serve you, we ask that you place your order 24 hours before the requested delivery date. If you need your order delivered sooner, we will try our best to do so.
Are there any extra charges
The delivery fee you see is the only extra charge that is added to the order.
How secure is your site
Our site uses the latest technologies to ensure that the information you submit will be encrypted and transmitted to us safely.